Welcome to the Global CX Community

powered by the Customer Institute

About the
Global CX Community

CX doesn’t have to be a lonely job!

The Global CX Community is designed for professionals in the customer experience space. As a member, you gain exclusive access to a wealth of resources and opportunities to further your career and make meaningful connections.

When You Join Today • A World of Benefits

Together we thrive: Join our vibrant community, where you can connect and collaborate with CX professionals worldwide.

  • Best Practice  [PRO and LIFETIME only]  from Around the World: Benefit from our extensive best practice library, featuring insights and examples from the best in the industry.
  • Consulting & Mentoring Advice  [PRO and LIFETIME only]  : Whether you are giving or needing advice, we tell you how to select, manage, and optimize collaboration between consultants, clients, mentors, and mentees.
  • Global Career Forge and CX Job Market   [PRO and LIFETIME only]  : From searching to offering career opportunities to bringing freelancers and clients together, the Global CX Community brings the best talents and the most exciting next opportunities together. 

All Plans - including the free ESSENTIAL plan: 

  • Global CX Events & Awards Calendar: Stay informed about upcoming CX events worldwide, giving you opportunities for networking and learning.
  • Our Tuesday Member Mixer: Get together with other members and chat, discuss, ask, learn ... every week! And every now and then, we will be in your region for even more interaction when we meet face-to-face.
  • CX Learning Opportunities: Discover our recommended CX curriculum and find certified training providers, boosting your expertise and skills in the industry.
  • The CX Research Library: Always support your plans and arguments with the right research studies from our CX Research Library.
  • The CX Tech Almanac: Best practices around selecting and implementing technology, as well as categorized overviews of the solutions available to CX professionals around the world.
  • Exclusive Customer Institute Content: Get access to exclusive articles and insights curated by industry experts, helping you stay at the forefront of the CX field. From our CX Book Club to how to get certified, from podcast recommendations to career advice, together we thrive in the Global CX Community.

Choose your Plan and try it for free!